What is TempleKiosk?
TempleKiosk is a digital temple management platform that combines a staff tablet application, web administration portal, WhatsApp BOT and devotee-facing QR services. It helps temples manage donations, pooja and Abhishek bookings, digital receipts, Live Darshan, temple history, Aarti audio and devotee communication.
Why should temple trustees consider TempleKiosk?
TempleKiosk can reduce manual work, improve transparency, provide better records and make temple services easier for devotees to access. Trustees receive centralized reports while staff can issue services and receipts through a simple tablet application.
Which types of temples can use TempleKiosk?
TempleKiosk can be configured for small local temples, heritage temples, public trusts, temple groups and large temples with multiple counters or locations. The services and workflow can be adapted to the temple's actual requirements.
What are the main components of TempleKiosk?
TempleKiosk includes an Android staff tablet app, a web-based administration portal, a WhatsApp BOT for devotees and an optional QR-based temple information experience. Optional facilities include Live Darshan, receipt printing and payment gateway integration.
What can devotees do through the TempleKiosk WhatsApp BOT?
Depending on the services enabled by the temple, devotees can view Live Darshan, listen to Aarti, learn temple history, book pooja or Abhishek, donate, request Prasad or passes, answer temple quizzes and receive digital receipts on WhatsApp.
Does a devotee need to install a separate mobile app?
No. Devotee services can be provided through the temple's WhatsApp number and QR codes, so devotees do not normally need to install a separate mobile application.
Can TempleKiosk use the temple's own WhatsApp number?
Yes. Subject to Meta and WhatsApp onboarding requirements, the BOT can be configured for an approved WhatsApp Business number belonging to the temple or trust.
What are the prerequisites for implementing the TempleKiosk WhatsApp BOT?
The temple generally requires an authorized WhatsApp Business number, appropriate Meta business assets, trustee approval, temple information, service details and charges. A payment gateway account is also required if devotees will make online payments.
Can TempleKiosk accept donations and online payments?
Yes. TempleKiosk can integrate an approved payment gateway so devotees can pay for donations, pooja bookings and other configured temple services. Settlement is made according to the payment gateway account and agreement held by the temple or trust.
Does MobileSutra collect or hold the temple's donation money?
The recommended arrangement is for online payments to be processed through the payment gateway account approved in the temple or trust's name. The exact settlement flow should be verified during onboarding and documented in the commercial agreement.
What documents are normally required for the temple's payment gateway?
Requirements vary by payment gateway and the legal structure of the temple. Commonly requested documents include trust registration documents, PAN, bank account proof, authorized signatory details, address proof, trustee resolution and information about the services or donations being collected.
Can TempleKiosk issue digital receipts on WhatsApp?
Yes. Temple staff can issue digital receipts for configured donations and services. The receipt can be sent directly to the devotee on WhatsApp, reducing dependence on handwritten receipt books.
Can the temple print a physical receipt as well?
Yes. Where required, the staff tablet can be configured to support compatible Wi-Fi or Bluetooth printing workflows. Printer compatibility should be confirmed before procurement or installation.
How does the staff tablet application work?
Authorized staff select the devotee service, enter the required details, record the payment mode and generate a receipt. The transaction is then available in the temple's administrative records and the receipt can be sent to the devotee.
Will temple staff need technical knowledge?
No advanced technical knowledge is normally required. The staff application is designed for counter operations, and the TempleKiosk team provides initial configuration, training and operating guidance.
Can trustees view donation and service reports?
Yes. Authorized trustees or administrators can review reports for donations, pooja bookings, receipts, payment modes and configured services. Available reports can also be exported for accounting and review.
How does TempleKiosk improve transparency?
TempleKiosk creates time-stamped digital records, receipt numbers, payment-mode details and service-wise reports. These records support reconciliation, internal review and more transparent temple administration.
Can TempleKiosk manage cash as well as digital payments?
Yes. Staff can record supported payment modes such as cash, bank QR or online payment so that trustees can review consolidated and payment-mode-wise reports.
Can devotees book pooja or Abhishek through WhatsApp?
Yes. The temple can publish available pooja and Abhishek services, dates, charges and required devotee details through the WhatsApp BOT. Confirmations and receipts can be sent to the devotee after successful booking and payment.
Can TempleKiosk support temple-specific services and rituals?
Yes. Trustees can decide which services, rituals, poojas, donations, passes and booking information should be configured. The platform can be adapted to the temple's traditions and operating process.
Can TempleKiosk provide Live Darshan?
Yes. Live Darshan can be offered as an optional service when the temple has suitable internet connectivity, camera equipment and streaming arrangements.
What is required for Live Darshan?
A typical setup requires a suitable Wi-Fi camera, stable internet connection and a Windows-based computer on the same network for the approved streaming workflow. The final setup depends on the temple premises and camera model.
Can the temple control when Live Darshan is available?
Yes. Authorized administrators can control availability according to the temple's schedule, rituals, privacy requirements and operational policy.
Can TempleKiosk preserve and present temple history?
Yes. Temple history can be presented through text, photographs, audio stories and interactive quizzes. This is especially useful for heritage temples that want to document and share their cultural significance.
Can TempleKiosk provide temple Aarti audio?
Yes. The temple's approved Aarti recording can be made available through the WhatsApp BOT or QR experience so devotees can listen to it when convenient.
Who owns the temple's data, photographs and recordings?
Ownership, permitted use and access should be recorded in the service agreement. The temple should provide only content that it owns or is authorized to publish, and administrator access should remain limited to authorized persons.
How is devotee information protected?
Access should be limited to authorized users, and only information necessary for the selected temple service should be collected. The temple and service provider should follow applicable privacy, security, retention and payment-processing requirements.
Can one trust manage multiple temples through TempleKiosk?
Yes. TempleKiosk can be configured for a trust or sanstha managing multiple temples, subject to the required service, user-access and reporting configuration.
Can different trustees and staff members receive different access rights?
Yes. Access can be configured according to responsibilities, such as counter staff, administrator, accountant or trustee, so users see only the functions and information relevant to their role.
How long does TempleKiosk implementation take?
The timeline depends on the services selected, availability of temple information, payment gateway approval, WhatsApp onboarding, content preparation and hardware readiness. Payment gateway approval and professional audio preparation may each require additional time.
What information should trustees prepare for onboarding?
Trustees should prepare the temple's legal and bank details, service list and charges, receipt format, authorized-user details, temple history, photographs, Aarti recording, timings, contact information and payment gateway documents, as applicable.
What are the charges for TempleKiosk?
Charges depend on the selected components, transaction volume, WhatsApp usage, Live Darshan, hardware, content work and support requirements. MobileSutra provides a proposal after understanding the temple's required services and operating process.
Are WhatsApp and payment gateway charges included?
Third-party charges such as WhatsApp messaging, payment gateway fees, internet connectivity and hardware may be separate unless specifically included in the proposal. Trustees should review the commercial proposal for the exact inclusions.
Does TempleKiosk require new hardware?
The requirement depends on the selected services. Counter operations normally require a compatible Android tablet and internet connection. Receipt printing and Live Darshan may require an appropriate printer, camera and computer.
Can trustees see a demonstration before deciding?
Yes. Trustees can request a demonstration of the staff application, administration reports and WhatsApp BOT before finalizing the implementation scope.
How can our temple start using TempleKiosk?
Trustees can contact MobileSutra, identify the services required, review a demonstration and approve the implementation proposal. The TempleKiosk team will then share the onboarding requirements and configuration plan.