Practical answers for committees, residents, event hosts and security teams— from the first onboarding decision to guest allocation, WhatsApp parking passes, check-in, parking sharing, policy and reporting.
Questions a society committee, facility team, resident and security team should settle before starting a pilot.
Start by defining the immediate goal: smoother day-to-day visitor parking, event parking, voluntary sharing of unused member slots, better gate records, or a combination of these. The committee should also identify authorized administrators, participating members, mapped parking slots, security responsibilities, operating rules and any approved charges.
A committee-approved pilot can be used to demonstrate the workflow, but the society should obtain the approvals required by its registered bye-laws before applying society-wide parking rules, charges, incentives or penalties. A General Body-approved parking policy is advisable where the change affects all members.
Yes. A society can begin with selected buildings, visitor slots, participating members or a single event. The pilot should still include an authorized administrator and the security team so that allocation, entry and exit can be tested end to end.
The administrator normally provides the society or venue profile, authorized-user details, a uniquely identified parking-slot list, the current parking allocation and member contact details using the prescribed Excel templates. Only information necessary for invitation, allocation, access control and reporting should be uploaded.
Each listed member can receive an invitation explaining the collaborative parking model and a confirmation link. The member chooses whether to join; an uploaded name or phone number does not automatically make that member's parking slot available for sharing.
No. Sharing is voluntary and should follow the society's approved policy. A member selects when an unused allotted slot may be offered and can stop future sharing. MetroPark+ does not transfer ownership, tenancy or permanent parking rights.
Yes. A participating member can request removal from the collaborative parking network at any time. Existing confirmed bookings, outstanding settlements and record-retention obligations may still need to be completed under the society's policy.
No. Guests can receive the vehicle-detail request and digital parking pass directly through WhatsApp. They do not need to install a separate application for the basic guest journey. The pass can include the allotted parking location, arrival instructions and navigation guidance. Applications and dashboards are primarily used by authorised members, management, security, facility staff or parking operators according to the selected implementation.
No. MetroPark+ works as a complementary planning and collaboration layer. It can operate with existing parking infrastructure without requiring replacement of boom barriers, mechanical parking systems or access-control equipment. It helps properties plan guest parking, share unused capacity, issue digital passes and inform security in advance. Integration with selected systems may also be explored through APIs where technically supported.
Security needs a supported phone or tablet, internet access, authorized login, the final parking map and training on pass verification, vehicle check-in, slot guidance, exceptions and check-out. A short live trial before the first large event is recommended.
Access should be restricted by role. Members see the information needed for their own requests, security sees arrival and parking details needed at the gate, and authorized administrators see operational reports. The society should communicate consent, permitted use, retention and deletion practices before onboarding.
How MetroPark+ coordinates hosts, participating residents, guests, nearby parking and gate security for events.
An authorised member can create the event through the MetroPark+ WhatsApp Parking Assistant and upload the guest list. MetroPark+ contacts guests to collect their parking requirements and vehicle numbers before the event. Available visitor spaces and voluntarily shared member spaces are combined into a common parking pool. Parking slots are then allocated, digital passes are sent to guests through WhatsApp, and security receives a list of expected vehicles.
1. Create the event with date, time and location.
2. Invite members to share slots for the event window.
3. Combine confirmed shared slots with available visitor slots.
4. Upload the guest list.
5. Add approved nearby roadside or Pay & Park options if capacity is insufficient.
6. Collect vehicle details from guests.
7. Allocate parking and send each guest a WhatsApp pass with navigation guidance.
8. Security verifies the pass, directs the vehicle and records check-in and check-out.
The event organiser can use MetroPark+ to send parking-sharing requests to selected authorised members. Each member can accept or decline the request and specify the period for which the parking space will be available. Accepted spaces are added to the event parking pool along with regular visitor parking. The system records which space was shared, which guest used it and when it became available again.
The organiser uploads each guest's name and mobile number through the WhatsApp Parking Assistant. MetroPark+ then sends the guest a WhatsApp request to confirm whether parking is required and enter the vehicle number. This allows parking demand to be calculated before the event. Guests who do not require parking can also indicate this, preventing unnecessary reservation of limited parking spaces.
Authorised users can add approved nearby parking options, such as designated roadside parking or trusted Pay & Park locations. When the internal parking capacity is exhausted, MetroPark+ can guide additional guests towards these approved alternatives. This helps the organiser plan overflow parking in advance instead of allowing guests to search randomly, block entrances or park in unauthorised locations.
Yes. Event venues can create an event, upload the guest list and ask MetroPark+ to collect vehicle details before the event. The system estimates parking demand, allocates available or nearby spaces and sends digital parking passes through WhatsApp. Venue staff, security or valet operators can view expected vehicles and manage check-in and checkout, creating a more organised arrival experience for guests. MetroPark+ does not automatically source parking from nearby societies.
MetroPark+ can collect guest vehicle details before the event and issue capacity-based digital valet parking passes. When a vehicle arrives, valet staff can check it in and associate it with a key token. At departure, the guest presents the digital pass so staff can identify the correct vehicle and key. The system can also record check-in, checkout and capacity information for the operator.
For a planned venue event, the guest list and vehicle details should normally close around three hours before the start time, or earlier if the organizer sets a different cutoff. This gives the team time to validate demand and finalize allocation.
For a planned venue event, final allocation can be completed around two hours before the event after vehicle details and parking capacity are confirmed. Guests who cannot be assigned a space should be informed early and given approved alternatives where available.
After a parking space is allocated, MetroPark+ sends the guest a digital WhatsApp Parking Pass containing the vehicle number, parking location and relevant instructions. It may also include navigation guidance to help the guest reach the allotted area. Security can verify the pass and vehicle against the expected-vehicles dashboard, reducing manual register entries, gate confusion and unauthorised parking.
MetroPark+ provides authorised security or facility staff with a dashboard showing expected vehicles, their allocated parking spaces and arrival status. Security can check vehicles in when they arrive and check them out when they leave. This creates a digital visitor record and helps staff identify unexpected vehicles, available spaces, delayed arrivals and overstays without depending entirely on handwritten registers.
Depending on the information collected, the report can include parking demand, guest responses, vehicle details, available visitor spaces, shared member spaces, allocations, arrivals, no-shows, parking duration, overflow usage and exceptions. It helps the organiser and management understand whether capacity was sufficient, which spaces were used and what should be improved before the next event.
Introductory per-event packages based on the number of guest contacts uploaded and processed through MetroPark+.
Society onboarding and event creation are free.
Up to 30 guests: ₹299 per event
31–75 guests: ₹599 per event
76–150 guests: ₹999 per event
151–300 guests: ₹1,799 per event
Above 300 guests: ₹6 per guest
The applicable package is selected according to the number of unique guest contacts uploaded and processed for that event. GST, if applicable, is additional.
Initial venue setup and parking mapping are free during the introductory period.
Up to 50 guests: ₹999 per event
51–100 guests: ₹1,499 per event
101–200 guests: ₹2,499 per event
201–400 guests: ₹3,999 per event
Above 400 guests: ₹9 per guest
Venue packages reflect the larger guest lists, multiple parking areas, capacity monitoring and overflow-parking coordination commonly required for commercial events. GST, if applicable, is additional.
The package covers event creation, guest-list processing, WhatsApp collection of parking requirements and vehicle details, parking-capacity calculation, allocation of available spaces, digital WhatsApp Parking Passes, parking and navigation guidance, expected-vehicle information for security, digital check-in and checkout, capacity-full alerts, approved overflow-parking guidance and post-event reporting. Society packages also cover voluntary member slot-sharing requests and tracking of the shared spaces used.
Billing is based on each unique guest mobile number uploaded and processed for the event. A family registered under one mobile number counts as one guest contact. Duplicate records and contacts removed before WhatsApp processing are not counted. This definition keeps billing transparent because vehicle-detail requests, reminders and parking passes are managed against guest contacts.
Yes. A Parking Utilization Report is emailed within 24 hours after the event to the event host and authorized society or venue representative. Subject to the check-in and checkout information recorded, it can show guests contacted and responded, parking demand, available and shared capacity, vehicles allocated and arrived, spaces used, no-shows, overflow allocations, parking duration, exceptions and applicable sharing or collection details.
During the launch period, eligible residential societies may receive their first event free for up to 50 guest contacts. Eligible banquet halls and event venues may receive 50% off their first live event for up to 200 guest contacts. Availability and duration of an introductory offer should be confirmed when the society or venue is onboarded.
For a residential society event, the event host normally pays when the guest list is uploaded, although the society may sponsor the charge. For a commercial venue, the venue or event organizer normally pays before guest communication begins. A venue may include the cost in its event package. Any parking fee collected from a guest is separate from the MetroPark+ software charge and must be disclosed clearly.
The introductory price does not include onsite parking attendants, valet or security staff, tablets, POS machines, printers, signboards, line marking, boom barriers, cameras, parking sensors, external Pay & Park charges, payments to members who share slots, payment-gateway charges, custom integrations or GST. These services or costs can be quoted or settled separately where required.
Operational guidance for transparent rules, voluntary sharing and society-approved collections.
A society may regulate visitor parking and recover approved parking-management costs. However, the Maharashtra Model Bye-laws do not expressly provide for operating society visitor spaces as a commercial public pay-and-park facility. Any charge should therefore be reasonable, transparently disclosed and supported by the society’s registered bye-laws and a General Body-approved parking policy.
Yes, it is advisable. The General Body should approve the visitor-parking policy, applicable charges, free-parking duration, member responsibilities and the appointment of MetroPark+ as the society’s digital parking-management platform. We initially provide free pilot to each society for one month and provide parking analytics. Society management can submit the report in AGM and take approval. See below video about Analytics . Parking Analytics
No. An AGM resolution cannot override the Maharashtra Co-operative Societies Act, applicable Rules, the society’s registered bye-laws or directions issued by competent authorities. The resolution and parking policy must remain within these legal provisions.
A parking fee is charged for using a parking space. A MetroPark+ platform fee is charged for services such as issuing a digital parking pass, identifying an available slot, notifying security, maintaining records, monitoring parking duration and generating reports.
Yes. MetroPark+ may charge the society or the requesting member a clearly disclosed platform or convenience fee for generating and managing a digital parking pass. This should be shown separately from any parking charge collected by the society.
Charging or debiting the host member is generally administratively more transparent because the member is governed by the society’s registered bye-laws. The society may decide its collection method through its approved parking policy, subject to applicable law.MetroPark can customize payment collection to suit society bylaws.
Yes. A society may establish a reasonable free-parking period and introduce an approved parking-management charge after that period. The applicable duration, rate and exemptions should be communicated before the parking pass is confirmed.
The General Body may approve reasonable rules based on parking duration and availability, subject to the society’s registered bye-laws and applicable law. The policy should clearly specify the rates, maximum duration and conditions for overnight parking.
MetroPark+ can enable voluntary short-term sharing of an unused allotted slot, provided the society has approved a parking-sharing policy. Sharing does not transfer ownership, tenancy or permanent rights over the parking space.
A society may consider an approved incentive or reimbursement mechanism for voluntary slot sharing. However, commercially renting a society-allotted parking space is not expressly provided for under the Model Bye-laws. The society should verify its registered bye-laws and obtain appropriate legal advice before activating a member revenue-sharing arrangement.
MetroPark+ does not independently impose penalties. It records parking events, sends reminders and applies only the rules configured by the society. Any penalty for breach of the bye-laws must be approved and imposed by the society by following the applicable notice, hearing and decision-making procedure.
MetroPark+ is primarily intended for members, their authorised visitors and approved service providers. Opening society premises to the general public as a commercial pay-and-park facility may require additional legal, municipal, security, insurance and taxation review.
They can be configured separately. The parking-management or parking charge approved by the society can be distinguished from the MetroPark+ platform fee. This supports clear receipts, accounting, reconciliation and audit trails.
Everyday visitor parking, WhatsApp assistance, reports, payments and supported premises.
MetroPark+ is a smart parking management solution for residential societies, commercial properties, event venues, municipal parking locations, Pay & Park operators and visitor parking management.
MetroPark+ can be used by housing societies, residential complexes, educational institutions, commercial buildings, hospitals, restaurants, offices, event venues, malls, municipal corporations, parking contractors, Pay & Park operators and motorists looking for authorized parking.
Users can interact with MetroPark+ through WhatsApp to request visitor or event parking, submit vehicle details, receive a digital parking pass, voluntarily offer an unused slot, find listed nearby parking and receive parking instructions without installing a separate guest app.
MetroPark+ helps management teams use visitor and voluntarily shared member spaces more efficiently, maintain consistent digital visitor records, improve gate coordination and review parking analytics. Where an approved commercial model applies, the society may also receive its configured share of eligible parking or platform collections.
Charges depend on the use case and premises. Event parking uses the guest-based packages explained in the Event Parking Pricing section above. Day-to-day visitor parking, long-term parking, member-sharing incentives, institutional deployments and Pay & Park operations may use per-pass, subscription or customized commercial models. All applicable charges are disclosed before activation.
MetroPark+ can provide the usage records and transparency required to support a society-approved incentive or reimbursement model. The society may decide whether participating members receive a benefit, whether the society retains a platform or maintenance contribution, and what operating rules apply. Any arrangement should comply with the society's registered bye-laws and applicable regulations. MetroPark+ records confirmed allocations and usage but does not guarantee income or create ownership, tenancy or permanent rights.
The society management committee should define and configure parking charges for visitor parking as well as member-shared parking spaces. Once configured, the same rules and pricing structure are applied uniformly to all members using the platform.
MetroPark+ promotes a transparent and trust-based community parking model. Detailed parking utilization reports are available to all participating members. If a member repeatedly fails to settle parking usage charges, the society can suspend or deactivate that member's access to the shared parking network until payments are resolved.
Yes. MetroPark+ maintains a transparent record of parking allocations, visitor parking usage and shared parking transactions, helping reduce misunderstandings and parking-related disputes among members.
Yes. Many residential and commercial properties have parking spaces that remain vacant for long periods. MetroPark+ enables these spaces to be allocated when required, improving overall parking utilization and creating additional value for property owners.
Mechanical parking capacity may remain underused when residents are away or when available spaces are not visible to other authorised users. MetroPark+ allows members to voluntarily share temporarily unused spaces and helps management allocate them for visitors or events. This can improve utilisation, increase transparency and add a digital service layer without changing the mechanical installation. The mechanical parking provider's brand can also be displayed on digital parking passes sent to guests.
Yes. MetroPark+ can use WhatsApp location sharing to identify nearby corporation-designated roadside parking areas and Pay & Park locations, then send parking details and navigation links to the user.
Yes. Members can use MetroPark+ to check available visitor parking and send digital parking passes to expected guests. The allocated space, vehicle number, expected duration, arrival and checkout can be recorded. Security receives advance information about the vehicle, while management receives a digital visitor-parking record. Event parking, collaborative member sharing and regular visitor parking can therefore operate within the same platform.
Yes. MetroPark+ can support Pay & Park operators with parking records, digital receipts, availability visibility, reports and customer-facing parking discovery.
Yes. Municipal corporations can use MetroPark+ to digitize Pay & Park locations, roadside designated parking, parking discovery, reporting and citizen-facing WhatsApp parking assistance.
Yes. MetroPark+ can support multiple parking locations and centralized administration.
MetroPark+ can be configured to support digital payment workflows such as UPI, QR code payments or other payment integrations.
MetroPark+ can support occupancy reports, visitor parking history, vehicle movement, revenue records, parking pass history and location-wise usage.
Yes. By showing authorized parking locations and guiding users to available parking, MetroPark+ can help reduce illegal roadside parking.
Yes. Corporate offices and institutes can use MetroPark+ for scheduled visitors, interviews, meetings, conferences, annual functions and campus events. Visitor vehicle details can be collected in advance, reserved spaces can be allocated and security can be informed about expected arrivals. The platform also creates a digital visitor-parking record and can support different parking categories for staff, visitors and events.
Yes. MetroPark+ can be configured for societies, Pay & Park locations, commercial properties, municipal parking zones and other use cases.
Try the MetroPark+ WhatsApp parking assistant or request a demo for your society, parking location, commercial property or municipal parking project.